FREQUENTLY ASKED QUESTIONS
HOW CAN WE HELP?
general question
NAYA Athletics is located in Riverside, California just minutes from our sister cities, Moreno Valley and Perris CA
21860 Van Buren Boulevard Bldg #11, Riverside, CA 92518
Yes, all day, every day, including holidays.
"Yes! We have expert personal trainers available for one-on-one coaching. Each trainer operates independently and sets their own rates and availability. For more details, please visit our Trainer page to connect with them directly."
We take security seriously:
24/7 surveillance cameras
Controlled key/access code entry
Emergency buttons or panic alarms inside
For any emergency, please call 911 immediately.
Your safety is our top priority.
For non-emergency concerns, contact us anytime by call or text:
(951) 746-7596
We’d love to show you around!
Click the link below to schedule your gym tour.
Experience the space, ask questions, and see if NAYA is the right fit for you — no pressure, just a walk-through.
No. NAYA is a private-access facility, meaning it's unstaffed during off-hours, but monitored 24/7 by security systems.
For any concerns or questions ?
You can reach us at 951-746-7696 or email us at members@nayathletics.com
If you’ve misplaced something at Naya we’re happy to help you locate it.
Email:
Send us a message at members@nayathletics.com with:
A description of the item
When and where you last had it
Your full name and phone number
Call or Text Us:
You can also call or text us at (951) 746-7596 to inquire about a lost item.
If texting, please include your name and a brief description of the item.
Yes, we allow filming! Make sure your filming is courteous to other’s space. If you are requiring additional lighting, stands, etc please speak to a manager.
"Absolutely! Although we support competitive bodybuilders, our gym is designed for everyone no matter your fitness level. Whether you're just starting out or already on your journey, our friendly community and experienced trainers are here to help you every step of the way."
"Yes! NAYA was built with serious competitors in mind featuring elite equipment and a specialized posing room tailored for NPC and IFBB athletes."
Yes! We regularly host community events. Follow us on social media or check our website event page for upcoming events!
Memberships Questions
You can join online anytime or during a gym tour by staffed in person.
Once registered, you'll receive your access credentials.
Yes, all members and day passes must be 18 years or older.
We offer various membership plans, including monthly and annual options. For pricing details, visit our membership page or stop by the gym.
Yes! We offer day passes for those who want to try out NAYA before committing to a membership.
If you sign up the same day, the day pass cost is credited back to you upon sign up. Visit our membership page for pricing.
Our day pass is valid for the same day until close
Monthly memberships can be canceled with 30 days' notice.
Annual plans are non-refundable
We're sorry to see you go! To cancel your NAYA membership:
If You're on a Monthly Plan:
You can cancel anytime with 30 notice before your next billing date.
Just email us at members@nayathletics.com or use the "Manage My Membership" link in your Gymmasters App dashboard.
Your access will remain active until the end of your current billing cycle.
If You're on an Annual Plan:
Annual memberships are non-refundable but can be canceled at the end of the term.
Contact our support team to review your options.
Need Help?
Email: members@nayathletics.com
Call / Text : (951) 746-7596
We offer flexible membership options including a no-contract monthly membership. Please refer to our membership terms or speak with our staff for details on cancellations or freezes.
Yes, ! Please reach out to (951) 746-7596 take advantage of these offers.
Yes, we value those who give and have given to our country! Please reach out to (951) 746-7596 take advantage of these offers.
